Privacy Policy for Iron & Bloom Fitness

At Iron & Bloom Fitness, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or interact with us.

Information We Collect

We may collect various types of information, including personal data, from and about users of our online platform and services:

• Personal Identification Information: This includes your name, postal address, email address, phone number, date of birth, and gender, which you provide when signing up for memberships, classes, personal training, or nutrition counseling, or when making inquiries.
• Health-Related Information: For personal training, nutrition counseling, physical rehabilitation programs, and sports massage therapy, we may collect information regarding your fitness goals, health history, injuries, and dietary needs to ensure safe and effective service delivery. This is collected with your explicit consent.
• Payment Information: When you purchase memberships or services, we collect payment details such as credit card numbers or other financial information. This data is processed securely by third-party payment processors, and we do not store sensitive payment card details on our servers.
• Usage Data: We automatically collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Communication Data: Records of your correspondence with us, including emails, chat messages, and phone calls.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services, including managing your membership and class bookings.
• To personalize your experience and tailor our services, such as personal training and nutrition plans, to your specific needs and goals.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you updates, promotional materials, and newsletters about our services, events, and offers, where you have consented to receive such communications.
• To improve our website, services, and facilities based on user feedback and analytical data.
• To detect, prevent, and address technical issues or security incidents.
• To comply with legal obligations and enforce our terms and conditions.

Disclosure of Your Information

We may share your information with third parties in the following situations:

• Service Providers: We work with third-party service providers who assist us in operating our business and delivering our services, such as payment processors, IT support, and marketing platforms. These providers are bound by confidentiality agreements and are authorized to use your information only as necessary to provide these services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets. We will notify you if such a transfer occurs and applies.
• With Your Consent: We may share your information with any other third party with your explicit consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, alteration, or destruction of the information we collect and store. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Data Protection Rights

In accordance with applicable data protection laws, including the GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Iron & Bloom Fitness

318 Kallang Avenue,

#04-01,

Singapore, Singapore, 339417

Singapore